Human-centered design and its impact on customer commitment A survey study of the opinions of a sample of employees at the Royal Hospital. Journal Port Science Research, [S. l.], v. 9, n. 2, p. 255–267, 2026. DOI: 10.36371/port.2026.2.2. Disponível em: https://www.jport.co/index.php/jport/article/view/381. Acesso em: 10 may. 2026.